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What guarantees can I get?

Everyone who shops on CNDirect receives the following guarantees:

Full Refund if you don’t receive your order

You will get a full refund if your order does not arrive within the delivery time promised by us.

Refund or Keep items not as described

You can get a full refund if your item is significantly different from our description or You can choose a partial refund and keep the product.

How does Buyer Protection work?

Contact the Seller

When you buy from us, we want to make you completely satisfied. If for any reason you are not satisfied with the goods, you can exchange or ask for refund. You are recommended to contact our after-sale Customer Service before returning an item and they will give your some useful advice.

Contact us:


Email:orders@cndirect.com

Such: 86-755-89619648

operation hours from 9am to 6pm

After operation hours, please contact +14154291060.

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